2. Our confidentiality statement
routerloginnnet.com assures you that there’s no need to worry as all the personal data of our customers such as name, email, and telephone number is kept confidential and private. We guarantee that no user information will be revealed to other third-party website. Moreover, we will never misuse your data for any reason.
3. Collection and use of private information
RouterLognNet uses any data that is collected from you on your consent for further troubleshooting and to contact you regarding support services that you have asked for. We collect some data that is directly provided by customers themselves through the form given on our Site.
4. Information usage
When you use our customer support services, we collect your personal information and other relevant information. You can ask for a copy or send to data collection that is held by us at any time by contacting us at email email@example.com.
Also, at routerloginnnet.com, we do not store your credit card information or other sensitive data on our servers. For any transaction we use the services of a secure payment gateway to provide safe and secure payment procedures. Your credit card information is never transmitted via our website since the payment gateway is responsible for collecting, storing, and encrypting your data.
5. The purpose and use of data collected
We collect user data for the following purposes:
- Contact clients or users in any case of urgency
- Improve our customer services
- Fix technical problems
- Process queries
- Conduct market research surveys
Apart from this, routerloginnnet.com uses this information for security, authentication, archiving, and backup processes. This data helps us provide an in-depth knowledge of services we offer along with sending updates. One can restrict receiving marketing emails by contacting a technician at our website or by email at firstname.lastname@example.org.
6. Cookies and log files
In addition to this, we collect data about our customers’ computer or laptop such as operating system, number of drivers, disk space, processor type, memory space, etc. We collect information about the technical support software like its version and updates.
This website uses ‘tracking tags’ technology that helps us understand the pages which users access. It is also used for customizing and optimizing our website for visitors.
What is a cookie?
Cookie used on the website
RouterLognNet uses several different types of cookies. Some of these are session cookies which are temporary and allow us to link your actions during a browser session. Session cookies are erased when you close the browser. Other cookies are persistent cookies which remain on your device for the period of time specified in the cookie.
Functional cookies are essential and help you navigate the Website. They enhance the user friendliness of the Website for visitors. These cookies make sure that you only have to pass the age-gate once. These cookies also help to support website security and basic functionality.
Analytics cookies help us to understand the behaviour of our visitors and the usage of the Website in an aggregated manner. For instance, we can use these cookies to gain insight into how our visitors use our Website. This means we can find out what works and what doesn’t, it allows us to continuously improve the Website, and measure how effective our advertising and communication is.
Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB#.
You may disable the use of Google Analytics by using the link disable Google Analytics. This link creates an opt-out cookie which prevents the further processing of your data.
Google Analytics Help pages
Social media cookies
Control your cookie settings
However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the ‘Help’ option in your internet browser for more details.
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Adobe (flash cookies): https://www.adobe.com/support/flash/downloads.html
To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google.
7. Remote access
When customers request for remote access during support, we ask date of purchase of PC, laptop, devices make and model number, type of ID number, software and hardware installed, and other related information. This allows our technicians to find and troubleshoot issues without visiting your home or workplace. Our staff doesn’t take any access to private and confidential data saved on your device or network.
8. Diagnostic tools
By using online diagnostic tools, we collect a variety of useful data about the state of your computer and installed programs. All this data is sent to us via security technologies over the internet. Our technicians analyze this information and resolve users’ technical problems.
9. The information and emails we may send you
Email and information
When you use this website or any of its services, it uses your data to send push notifications and emails to your device. We may also send updates regarding our services. In case our customers don’t want to receive any kind of notification from us, contact us at email@example.com.
If necessary, we may send you notifications in case of certain suspended services due to system maintenance. However, customers can not unsubscribe from such kinds of service-based notifications.
10. Third-party links
11. Kids under the age of 13
Our website is not meant for kids under the age of 13. Users visiting it should be at least of 18 years. In case we come to know that we have received or collected private data from a child under 13 without the parental permission, we will remove that data from our Site. You can contact us via email if you think that we might have any data from a kid under 13.
12. Changes to the private information
Users can change, update or delete their private information given to us via our website or email.
14. Contacting us